This is available for your Content Editor credits.
How can I enable Content Editor overage?
The owner of the account or account admins first needs to toggle on the "Allow creating more Content Editors after the baseline limit is exceeded” on the current usage page. Then all members of the organization can take advantage of Content Editor overage.
How is Content Editor overage calculated and charged?
Depending on the plan you are currently on, you will have a threshold (No. of Content editors over the limit) where we will charge for your Content Editor Overages before your renewal.
Plan | Essential | Advanced | Max |
Threshold (No. of content editors we start charging above the limit) | 5 | 10 | 25 |
Cost for overage threshold | $25 | $30 | $75 |
HOW DOES IT WORK?
If your overage is lower than your plan's threshold, you will be charged at the end of your billing period, alongside the renewal, or when you change your plan (upgrades and downgrades).
If your overage is equal to or higher than your plan’s threshold, you will be charged in about an hour.
You can track your additional Content Editor usage on your current usage page:
Are the additional credits added to my monthly limit?
No. Overage credits are not added to your monthly limit. You will pay for overage credits only after you create Content Editor queries above your plan's limit.
Are overages available in Legacy plans?
No. Content Editor overages are only available on our current pricing plans. If you're on a Legacy plan and need more credits, please reach out to the support team for further assistance and direction.
Do you still need help? Don't worry! You can contact us at [email protected] or via live chat by clicking the icon in the bottom-right corner.