How does canceling work?
When you click “Cancel subscription” in the Plan section of your settings, your subscription and any add-ons will be scheduled to expire at the end of your current billing period.
This means:
The cancellation is not immediate - it is an expiration date schedule.
You can continue using Surfer until that expiration date.
You won’t be charged again after the current billing cycle ends.
What happens to my past work if I cancel?
When your plan expires, you’ll no longer have access to Surfer’s core tools — but don’t worry, your data remains safe and sound.
Your data is preserved: All your previously created Content Editors, Audits, tracked sites, and all other work will stay intact.
Access to the main app is blocked: You won’t be able to access any of the tools like Content Editor, Audit, or Keyword Research. Only Billing, Settings, and the reactivation page are accessible.
You’ll see a summary of your progress, including:
Sites you were monitoring
Number of Content Editors and audits you created
The number of recommendations
Need some help? Please reach out to us via live chat from the bottom-right corner or send us an e-mail at [email protected], and we'll help you out!