How does canceling work?
When you click “Cancel subscription” in the Plan section of your settings, your subscription and any add-ons will be scheduled to expire at the end of your current billing period.
This means:
The cancellation is not immediate - it is an expiration date schedule.
You can continue using Surfer until that expiration date.
You won’t be charged again after the current billing cycle ends.
What happens to my past work if I cancel?
When your plan expires, you’ll no longer have access to Surfer’s core tools — but don’t worry, your data remains safe and sound.
Here’s what happens:
✅ Your data is preserved: All your previously created Content Editors, Audits, tracked sites, and all other work will stay intact.
⚠️ Access to the main app is blocked: You won’t be able to access any of the tools like Content Editor, Audit, or Keyword Research. Only Billing, Settings, and the reactivation page are accessible.
📊 You’ll see a summary of your progress, including:
Sites you were monitoring
Number of Content Editors and audits you created
The number of recommendations
Need some help? Please reach out to us directly via support chat from the bottom-right corner or mail us at [email protected], and we'll help you out by manually canceling your plan & issuing an eventual refund after a thorough review.