How does canceling work?
When you select Cancel subscription in the Your subscription settings section, your subscription and any add-ons will be scheduled to expire at the end of your current billing period.
This means:
The cancellation is not immediate - it is an expiration date schedule.
You can continue using Surfer until reaching the expiration date.
You won’t be charged again after the current billing cycle ends. Your account will expire automatically.
How can I cancel my subscription?
What happens to my past work if I cancel?
When your plan expires, you no longer have access to Surfer’s core tools, and stored data, such as Content Editors, is deleted.
Your data is not preserved: All your previously created Content Editors, Audits, tracked Sites, and all other work are completely erased.
Access to the main app is blocked: You won’t be able to use any tools, such as Content Editor, Audit, or Keyword Research. Only Billing, Settings, and the reactivation page are accessible.
You’ll see a summary of your work, including projects and data you worked on, which will be erased.
Need some help? Please reach out to us via live chat from the bottom-right corner or send us an e-mail at [email protected], and we'll help you out!