Refreshing the Audit

Surfer can recrawl your page after making changes so you know what is the progress. Potential problems explained.

Refresh button in the top right corner of the Audit allows you to check the progress of your work during optimization with Surfer's Audit.

Why isn’t the audit showing the changes I’ve made?

Most likely, it is due to caching on your site. Try clearing the cache on your website and refresh it again. Depending on the environment you have, this can be the site, the page, the CDN (If you are using one, like Cloudflare) or a setting on your server.

Some WordPress plugins are aggressive and prevent our crawler from seeing the new version of the site. If you're not sure how to clear cache from your website correctly, contacting your hosting provider might be worth trying.

Sorry, we can’t be any more specific, but unfortunately, every website and the plugins, hosting, and settings they are using are different. 

 

If the audit doesn’t update, in general, it means that your website is somehow cached. We use 100% fresh servers to check your website after you hit refresh and we do the best effort to avoid caching, but sometimes, especially if you have a CDN or website performance plugin (like WPRocket), stale content could be served.
We know it’s not ideal, but on the other hand, if Surfer doesn’t see updates it means that Google and your customers may not see it either.

There is one trick you can do though that should force your CDN to serve a fresh content - append a random parameter to your URL. For example, if you audit example.com/some-article, try example.com/some-article?random=4810472946901 (or some other random numbers).

That being said, it’s definitely an issue on our radar and we want to figure out something better, but we don’t want to compromise the “audit is what Google sees, not what you see” idea.

Are you still having problems?

Contact us at support@surferseo.com if clearing cache does not solve this problem. We will be happy to help you further with that.