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Overages - buy additional credits over your limit!
Overages - buy additional credits over your limit!

You can now buy extra credits without upgrading!

Updated over a week ago

This is only available for your Content Editor credits.

How can I enable Content Editor overage?

The owner of the account or account admins first needs to toggle on the "Content Editor - overage” on the current usage page. Then, all members of the organization can take advantage of Content Editor overage.

How is Content Editor overage calculated and charged?

Depending on the plan you are currently on, you will have a threshold (No. of Content editors over the limit) where we will charge for your Content Editor Overages before your renewal.

Plan

Essential

Scale/Scale AI

Threshold (No. of content editors we start charging above the limit)

5

10

Cost for one credit above the limit

$5

$1

Cost for overage threshold

$25

10$

Maximum number of overage credits per period

50

50

💡 HOW DOES IT WORK?

  • If your overage is lower than your plan's threshold, you will be charged at the end of your billing period, alongside the renewal, or when you change your plan (upgrades and downgrades).

  • If your overage is equal to or higher than your plan’s threshold, you will be charged within about an hour of creating the overage queries.

You can track your additional Content Editor usage on your current usage page:

Are the additional credits added to my monthly limit?

No. Overage credits are not added to your monthly limit. You will pay for overage credits only after you create Content Editor queries above your plan's limit. Those will be immediately consumed.

Are overages available in Legacy plans?

Content Editor overages are only available on our currently offered pricing plans and on Max & Start plans. If you're on any of our older Legacy plans and need more credits, please reach out to the support team for further assistance and direction.

Basic, Pro, Business

Essential, Scale/Scale AI

Overage access

No

Yes!

Do Start and Max Plan holders have overages?

Yes! Max and Start plans are not offered as current plans anymore, but active users on these plans can still take advantage of Content Editor overages.

For Start plan, your threshold is 5 Content Editors, which costs $3 per one credit above the limit, so the cost of overage threshold is $15.

For Max plan, your threshold is 25 Content Editors, which also costs $3 per one credit above the limit, so the cost of overage threshold is $75.

For both Start and Max plans, your maximum number of overage credits per period is 50.

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