Account & Subscription

Find out how to downgrade your subscription or add another team member to your account.

21 articles in this collection
Written by Aleksandra Wojcik, Gerry Njeli, and Ula Długołęcka

Fair Use Policy

Learn about the limitations to our non-credited tools

Written by Aleksandra Wojcik
Updated over a week ago

Annual Plans Credits allocation

You will now have all your credits for the year in lumpsum on annual plans 😊

Written by Gerry Njeli
Updated over a week ago

SEO Writing Masterclass 2.0

Written by Aleksandra Wojcik
Updated over a week ago

Subscription management

Legacy Plans - FAQ

For anyone who started using Surfer before September 2021

Written by Ula Długołęcka
Updated over a week ago

Pricing and Subscriptions - FAQ

last pricing update: September 2021

Written by Aleksandra Wojcik
Updated over a week ago

How can I cancel my subscription?

Written by Aleksandra Wojcik
Updated over a week ago

What happens after I cancel? Will I be able to access my queries after the subscription ends?

Written by Aleksandra Wojcik
Updated over a week ago

How can I change my billing details?

Written by Aleksandra Wojcik
Updated over a week ago

Can I buy credits instead of upgrading my subscription?

Written by Aleksandra Wojcik
Updated over a week ago

What should I know about Surfer invoices?

Written by Aleksandra Wojcik
Updated over a week ago

What are credits and when do they reset?

Surfer's credit system in a nutshell

Written by Aleksandra Wojcik
Updated over a week ago

Account management

How can I change my email address?

Written by Aleksandra Wojcik
Updated over a week ago

How can I change my password?

Written by Aleksandra Wojcik
Updated over a week ago

Organizations

Written by Aleksandra Wojcik
Updated over a week ago

Payments

What should I do if my payment failed?

Written by Aleksandra Wojcik
Updated over a week ago

What forms of payment do you accept?

Written by Aleksandra Wojcik
Updated over a week ago

Money-back guarantee

7-day Money-back Guarantee

Test Surfer for 7 days without any risks!

Written by Aleksandra Wojcik
Updated over a week ago

30-day money-back guarantee and FAQs

7-day guarantee does not sound like enough? Learn how to extend it!

Written by Aleksandra Wojcik
Updated over a week ago

Special offers

Black Friday 2021 - FAQ

This article will give you more insight on our past Black Friday deal

Written by Aleksandra Wojcik
Updated over a week ago

Black Friday 2022

The wait is over, BF 2022 deals are here now!

Written by Aleksandra Wojcik
Updated over a week ago

“Earn Content Editor credits” special offer

Learn more about our Content Editor giveaway!

Written by Aleksandra Wojcik
Updated over a week ago