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Account & Subscription

Account & Subscription

Find out how to downgrade your subscription or add another team member to your account.

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18 articles in this collection
Written by Aleksandra Wojcik

Fair Use Policy

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Written by Aleksandra Wojcik
Updated over a week ago

SEO Writing Masterclass 1.0

This article is related to the 1st edition of the SEO Writing Masterclass. Please note that SWM 1.0 is no longer available.
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Written by Aleksandra Wojcik
Updated over a week ago
Subscription management

New Pricing - FAQ

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Written by Aleksandra Wojcik
Updated over a week ago

How can I cancel my subscription?

While you can't pause a subscription on Surfer, you always have the possibility to cancel it and then come back whenever needed.
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Written by Aleksandra Wojcik
Updated over a week ago

Will I be able to access my queries after the subscription ends?

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Written by Aleksandra Wojcik
Updated over a week ago

How can I change my billing details?

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Written by Aleksandra Wojcik
Updated over a week ago

Can I buy credits instead of upgrading my subscription

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Written by Aleksandra Wojcik
Updated over a week ago

What should I know about Surfer invoices?

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Written by Aleksandra Wojcik
Updated over a week ago

When do Surfer credits reset?

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Written by Aleksandra Wojcik
Updated over a week ago
Account management

How can I change my email address?

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Written by Aleksandra Wojcik
Updated over a week ago

How can I change my password?

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Written by Aleksandra Wojcik
Updated over a week ago

Organizations

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Written by Aleksandra Wojcik
Updated over a week ago
Payments

What should I do if my payment failed?

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Written by Aleksandra Wojcik
Updated over a week ago

What forms of payment do you accept?

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Written by Aleksandra Wojcik
Updated over a week ago
Money-back guarantee

7-day money-back guarantee

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Written by Aleksandra Wojcik
Updated over a week ago

30-day money-back guarantee and FAQs

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Written by Aleksandra Wojcik
Updated over a week ago
Special offers

Black Friday FAQ

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Written by Aleksandra Wojcik
Updated over a week ago

“Earn Content Editor credits” special offer

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Written by Aleksandra Wojcik
Updated over a week ago