All Collections
Account & Subscription
Account & Subscription
Find out how to downgrade your subscription or add another team member to your account.
21 articles in this collection
Written by
Aleksandra Wojcik,
Gerry Njeli,
and
Ula Długołęcka
Fair Use Policy
Learn about the limitations to our non-credited tools
Written by
Aleksandra Wojcik
Updated over a week ago
Annual Plans Credits allocation
You will now have all your credits for the year in lumpsum on annual plans 😊
Written by
Gerry Njeli
Updated over a week ago
SEO Writing Masterclass 2.0
Written by
Aleksandra Wojcik
Updated over a week ago
Subscription management
Legacy Plans - FAQ
For anyone who started using Surfer before September 2021
Written by
Ula Długołęcka
Updated over a week ago
Pricing and Subscriptions - FAQ
last pricing update: September 2021
Written by
Aleksandra Wojcik
Updated over a week ago
How can I cancel my subscription?
Written by
Aleksandra Wojcik
Updated over a week ago
What happens after I cancel? Will I be able to access my queries after the subscription ends?
Written by
Aleksandra Wojcik
Updated over a week ago
How can I change my billing details?
Written by
Aleksandra Wojcik
Updated over a week ago
Can I buy credits instead of upgrading my subscription?
Written by
Aleksandra Wojcik
Updated over a week ago
What should I know about Surfer invoices?
Written by
Aleksandra Wojcik
Updated over a week ago
What are credits and when do they reset?
Surfer's credit system in a nutshell
Written by
Aleksandra Wojcik
Updated over a week ago
Account management
How can I change my email address?
Written by
Aleksandra Wojcik
Updated over a week ago
How can I change my password?
Written by
Aleksandra Wojcik
Updated over a week ago
Organizations
Written by
Aleksandra Wojcik
Updated over a week ago
Payments
What should I do if my payment failed?
Written by
Aleksandra Wojcik
Updated over a week ago
What forms of payment do you accept?
Written by
Aleksandra Wojcik
Updated over a week ago
Money-back guarantee
7-day Money-back Guarantee
Test Surfer for 7 days without any risks!
Written by
Aleksandra Wojcik
Updated over a week ago
30-day money-back guarantee and FAQs
7-day guarantee does not sound like enough? Learn how to extend it!
Written by
Aleksandra Wojcik
Updated over a week ago
Special offers
Black Friday 2021 - FAQ
This article will give you more insight on our past Black Friday deal
Written by
Aleksandra Wojcik
Updated over a week ago
Black Friday 2022
The wait is over, BF 2022 deals are here now!
Written by
Aleksandra Wojcik
Updated over a week ago
“Earn Content Editor credits” special offer
Learn more about our Content Editor giveaway!
Written by
Aleksandra Wojcik
Updated over a week ago