Common issues:
1. No keyword ideas
The reason behind no results found may be:
a possible typo
the keyword is not popular, and we don't have it in the database at all
the keyword is fresh, and we don't have it in the database just yet
If Surfer does not have your keyword in the database, try another one that may be a bit more popular.
2. No traffic data
If you are seeing this, that means the domain is fresh, or we don't have it in the database :(
We are not providing real-time metrics when it comes to traffic estimations; it is calculated roughly once a quarter, so if you see zero traffic for domains that generate it, we are a bit late with the data at the moment.
3. N/A word count or exact keywords
N/A means "not available" and appears when we have issues crawling a specific page.
You can try refreshing the search results, but if the issue is still present, it is most likely caused by the page blocking our crawler from visiting and therefore reading it properly.
4. Same "monthly traffic" value for multiple domains in the SERP
If you see the same “monthly traffic for domain” value being displayed for different domains on a SERP, most probably our database is currently stuck.
If possible, give it an hour or two, and check again. If the value is still being duplicated for domains, please contact Surfer support via chat or email ([email protected]) - we’ll take it from there!
