What is a legacy plan?
Legacy plans are subscriptions created before our latest pricing update on September 1st, 2025. If your plan was activated before this date, it is considered a legacy plan.
👉 You can check if you’re on a legacy plan by navigating to Settings > Billing > Your plan – if you see a Legacy badge, you’re on a legacy version.
Why are my plan limits different from the Pricing page?
With our latest update, we decided to keep the same plan names (e.g., Essential, Scale). This means some users may notice differences between the limits and features shown on our Pricing page and the limits on their active subscription.
If your limits don’t match the current ones, you’re most likely on a legacy version of that plan. Not sure what your exact limits are? Please reach out to us via live chat or at [email protected] - we'll be happy to help you understand your plan better!
How long can I keep my legacy plan?
We do not want to push any of the legacy plan users to a plan change. You can keep your current legacy plan for as long as it remains active.
Can I upgrade or downgrade my plan within the old pricing?
Upgrades and downgrades can only be done within our current pricing model. You can schedule a change of your plan from Your plan dashboard. Upgrades are immediate, meainng that we'll prorate the first charge with the cost of your unused time on your current plan. Downgrades are scheduled to the end of the current period.
If you're considering an upgrade within the old plans, please reach out to us at [email protected] - we cannot make any promises, but we will review your case and offer the best possible solution.
Do legacy discounts or perks carry over if I switch to a new plan?
No. Discounts, promotional pricing, or additional perks from your legacy plan apply only as long as that legacy plan remains active.
If you switch to a new plan, those legacy benefits won’t transfer. Your subscription will follow the limits, pricing, and conditions of the current plan you choose.
I used Surfer in the past - can you bring back my old plan?
In general, our legacy plans can’t be reactivated once they’ve been canceled. However, in some cases it may be possible to restore a legacy plan if you used Surfer in the past and recently decided to return. These requests are handled on a case-by-case basis, so please contact our Support Team via chat or at [email protected] and we’ll review your situation.
Do you still have some unanswered questions? Don't worry! You can contact us via live chat or send us an e-mail to [email protected]. We'll be happy to help!