What is an Organization?
At Surfer, your Organization is a shared workspace connected with your Surfer subscription — where your whole team can collaborate under one pricing plan, but separate credentials. Organizations help you manage access, roles, and billing in one place so everyone works from the same Surfer environment.
The number of seats depends on the plan you're on. You can check your seat limit on the Members Page right above the list of your current members.
✉️ How to Invite Members
Click the Settings icon ⚙️ in the bottom-left corner.
Go to Members.
Copy the invitation link and share it with the person you want to invite.
Invite links automatically connect new users to your organization once they log in or sign up with Surfer.
🔗 Joining an Organization
Click your invitation link. You’ll be redirected to log in or sign up. You need a Surfer account (free, even without a paid plan) to join an organization.
Click Join. You’ll now see the organization workspace.
Use the Profile icon (bottom-left corner) to switch between your own account and the organization.
If the link doesn’t work, contact the organization’s Owner or Admin to request a new one.
💡Even if you’re part of an organization, you can still purchase your own Surfer subscription for personal use. Switch between them anytime — you don’t lose access to either.
🧩 Roles in an Organization
Role | Access Description | Billing Access | Member Management |
Member | Can view, create, edit, and remove queries & use all features. | ❌ | ❌ |
Admin | All member permissions + can manage the organization and billing. | ✅ | ✅ |
Owner | Full access to everything, including subscription and payments. | ✅ | ✅ |
Owners and Admins can change roles on the Members Page using the dropdown next to each user.
💬 FAQ
Can I remove a member?
Yes, you can remove a member from the Members Page by clicking the three dots icon and selecting Remove. This will free-up one of your seats if you'd like to invite someone else.
Who can use Organizations?
All Surfer users — both on older and newer plans — can access Organizations. Seat limits may vary by plan. If unsure, contact support.
Can I invite people outside Surfer?
Yes. They’ll just need to register for a free Surfer account — no plan required.
Can I join more than one organization?
Yes, as long as the organization has available seats and you get an invite link, you can join multiple organizations.
Can I own multiple organizations?
No. Each Surfer plan can only have one owner of the organization. There can be multiple admins & members.
Can I have my own plan and still join another organization?
Yes! You can freely switch between your own subscription and any organization you’re part of.